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Messages don't send unless I select "generate and send now" in the bulk actions

Posted: June 7, 2018 at 8:03 am

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sliceliterary

June 7, 2018 at 8:03 am

Hi,

I’ve been using Event Espresso for 3 years and have never had this problem. Our events require approval. When I approve registrations and opt to have the related message sent, it does not send unless I go to the message queue and select “generate and send now” in the bulk actions. When I do this, they go out just fine. Any idea why this is happening? We use Sendgrid to send out the messages.

Thanks!


Josh

  • Support Staff

    •

June 7, 2018 at 10:04 am

Hi there,

If you wait 15 minutes do they send without going to the message queue to manually send them? Usually there’s a delay if the Message Settings are set to be sent on a separate request.
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Status: closed

Updated by Josh 6 years, 5 months ago ago

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