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Manually adding registrations with 0 cost (hidden from event)

Posted: July 31, 2019 at 1:12 pm

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Vernon

July 31, 2019 at 1:12 pm

On a previous ticket I got a guide that explains how to manually add registrations:
https://eventespresso.com/wiki/manually-add-registrant-wordpress-dashboard/

The email listed there got bounced back.

I am able to see the “special tickets” that I created but another admin is not. Do you have any suggestions on how to fix that? Is there any other information I can provide ?


Vernon

July 31, 2019 at 1:58 pm

Additional information: On the live site I do not have the questions and also don’t have the Event Visibility: “admin only”


Tony

  • Support Staff

July 31, 2019 at 2:43 pm

The email listed there got bounced back.

Which email is this please? That wiki doc does not include an email.

I am able to see the “special tickets” that I created but another admin is not. Do you have any suggestions on how to fix that?

How exactly are you creating those tickets? Especially if you don’t have the Admin only tickets add-on mentioned on the wiki? Which leads onto this:

Additional information: On the live site I do not have the questions and also don’t have the Event Visibility: “admin only”

Which questions?

The Event Visibility: “admin only” section is from the EE4 admin only ticket function mentioned in the wiki:

https://github.com/chasecmiller/EE4-AdminOnlyTicket

So do you have that activated on the site?


Vernon

July 31, 2019 at 2:51 pm

The email at the bottom of that link : Have any questions? Shoot them to chase@datajoe.com and mention EE4-AdminOnlyTicket in the subject line.

I found a work around. Go to event and then edit then if I added a new ticket NO public / admin only choice. The work around I found was to duplicate another ticket I had and just change the name and then I could choose public or admin only.

I have that plug in activated on the site.

Resolution: If creating a new ticket there was NO Event Visibility: “admin only”
If I copied a current paying ticket (which did show the public/admin only selection) the Event Visibility: “admin only” was available.

Sorry my assumption was that if I created the new ticket that it would have the event visibility option


Tony

  • Support Staff

July 31, 2019 at 3:13 pm

The email at the bottom of that link : Have any questions? Shoot them to chase@datajoe.com and mention EE4-AdminOnlyTicket in the subject line.

Ahhh ok, so you mean within the 3r party repo, that’s not something we have control over. It’s a repo a 3rd party created and shared with users to provide ‘admin only tickets’.

Sorry my assumption was that if I created the new ticket that it would have the event visibility option

That’s a limitation of the admin only tickets add-on. If you create a new ticket, publish it (save the event) when the page reloads that new ticket should have the option available to you.

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