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Cathy Landry
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November 2, 2016 at 6:12 am
Hi,
I have upgraded Event espresso to latest version,but getting issue as “Event Registration has been temporarily closed while system maintenance is being performed. We’re sorry for any inconveniences this may have caused. Please try back again later.”.I am also upgraded wordpress to latest version.
Please need help ASAP.
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Tony
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November 2, 2016 at 7:00 am
Hi Cathy,
Which version of Event Espresso did you update from?
Currently EE is in maintenance mode because it needs to run a migration, you can do this from within the admin. However please confirm which version of EE you were running before this latest update first, was it EE3 or EE4?
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Cathy Landry
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November 3, 2016 at 3:44 am
I am using EE4, and upgraded the version from 4.6 to 4.9, getting message as “Maintenance Mode”.Would you please let me know the procedure that i am supposed to follow from now?
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Josh
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November 3, 2016 at 2:19 pm
You go to the Event Espresso > Maintenance page and follow the prompts. They’ll be an option to Migrate data, and you’ll choose that option.
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Cathy Landry
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November 3, 2016 at 9:41 pm
i am trying to migrate, but the progress has been stopped at 20%.It is not migrated yet.And for your information i am trying on test server, i have use the license key on test server, is it a problem?
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Cathy Landry
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November 3, 2016 at 11:07 pm
When ever I am trying to migrate,the migration progress bar stops at 20 percent, Even though migration not yet completed, message shows top on the maintenance page that it is completed.I am not sure whether migration is completed or not?
http://www.awesomescreenshot.com/image/1793080/e36fbfdb323b5b7e4eb6dfa6bd7fce52
http://www.awesomescreenshot.com/image/1793090/a99fb22af6cc54f1c70208a8ade3fa3e
Please kindly help on this.
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Josh
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November 4, 2016 at 8:23 am
The license key has zero effect on the Migration. The screenshot doesn’t show what’s below, is there a button to continue running the migration?
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Cathy Landry
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November 4, 2016 at 11:28 pm
Thanks for your reply.I attached screenshot please check it.
http://www.awesomescreenshot.com/image/1797287/ec61a77c800d668830261f7f4cf70a9b
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Josh
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November 7, 2016 at 7:48 am
If we can get temporary admin and temporary file access to your site, we can investigate further why it’s hanging on that step. Is that something you can send by completing the form on this page?
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Josh
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November 9, 2016 at 7:58 am
Hi there,
We got the information but the form wasn’t completed. Can you resend the form and please, fill out the form completely? The FTP information that’s asked for there is important because we need that to be able to log errors and check errors.
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Josh
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November 14, 2016 at 1:49 pm
Thank you. I re-started the migrations and right now it’s at 21% and making progress, although it’s processing the data at a very slow rate. It appears that the server that’s hosting your test site isn’t quite as capable as others so the migration is going to take some time.
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Cathy Landry
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November 17, 2016 at 10:07 pm
Hi,
I have raised a ticket earlier, I didn’t get any reply from your end. kindly send us the solution ASAP, as this is the highest priority for us.
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Josh
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November 18, 2016 at 7:26 am
Please read my reply posted on November 14.
tldr; I restarted the migration for you and it continued migrating.
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Cathy Landry
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November 22, 2016 at 12:01 am
Hi, Plugin working fine now. May i know,What are the changes you have done?
Thank you.
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Josh
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November 22, 2016 at 7:56 am
I made no changes to the site. Like I mentioned before, I logged in and re-started the migrations and ran them until they were finished.
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Cathy Landry
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December 5, 2016 at 4:53 am
Hi,
I started migration in my live site,while in migration getting error as follows:
Array
(
[ee_version] => 4.9.22.p
[ee_activation_history] => Array
(
[4.6.29.p] => Array
(
[0] => 2016-11-30 07:29:49
[1] => 2016-12-02 12:05:52
)
[4.9.22.p] => Array
(
[0] => 2016-12-02 03:52:40
[1] => 2016-12-05 04:10:25
)
)
Continuing migration with Next Step option.Will it arise any problem with functionality in Future?
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Tony
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December 5, 2016 at 5:12 am
Hi there,
The above is not an error, it appears to be the start of your activation history.
Is that the full output from the page?
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