Posted: May 14, 2019 at 8:12 pm
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Hi Guys, eea-mailchimp/ee4-mailchimp.php |
Hi there, Just to confirm, are you logged into the site as an admin? If you go to Event Espresso -> Maintenance -> Reset/Delete Data. Click on the ‘Reset Event Espresso Capabilities’ button only. Does it show up in the menu then? |
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Hi Tony, Yes, logged on as admin. Tried the reset but nothing changed. Still I cannot see. |
Looking at your site, the EE4 MailChimp add-on isn’t active in the list of addons for EE, can you double check the add-on has been activated on the site. Is this a WordPress Multisite install? |
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It is single site. Yes, it shows as active. I deactivated and activated again but it is the same: Event Espresso – MailChimp (EE4.4.5+) Version 2.3.5.p | By Event Espresso | Visit plugin site |
I’ve not seen this issue before, but since your site has the third-party “eway” gateway add-on, I did some checking and found this line of code that appears to be causing problems:
If you’re comfortable with making an edit to a PHP file, you can go into the eway plugin’s /includes/class.Plugin.php file and comment out the above line of code found on line 95 of that file. Once that edit is saved, you’ll find the MailChimp add-on listed under add-ons. |
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Update: A better solution would be to do this instead: Change line 43 of that same file to: |
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Hi Josh, Before I make the above suggested changes in the .php, I wanted to try something else and it worked. This is what I have done: – deactivate the mailchimp add-on and delete now all is working. I did not need to play around with the .php file. Thank you. |
I’m glad you’ve found a solution. I installed that that eWay Payment method locally and it looks like it only interferes with the MailChimp add-on when it and the Promotions add-on is installed, once you install any additional add-on’s it no longer causes the above issue. |
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