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Theatre Tampabay
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April 14, 2016 at 12:44 pm
Hi There,
When I renewed my account today, I saw a notice that I would receive a 50% loyalty discount. However, I was charged the full amount. Did I do it wrong?
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Jonathan Wilson
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April 14, 2016 at 2:17 pm
Hello there,
I am looking at your account and only see a purchase on today, 4-14-2016. Did you purchase previously with a different account?
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Jonathan Wilson
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April 14, 2016 at 2:18 pm
If you’d like to share this information privately, please feel free to email us at sales@eventespresso.com.
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Theatre Tampabay
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April 15, 2016 at 5:01 am
I sent a private response to your email address with attachment of the welcome email I received last year (April 7,2015) when I first purchased our EE4 license. Not sure why it doesn’t appear in my dashboard.
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Lorenzo Orlando Caum
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April 15, 2016 at 8:23 am
Hi Becky,
I’m reviewing your account now and I’ll follow up with you shortly via email.
Thanks!
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Lorenzo
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