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Studio Chevalking
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March 9, 2018 at 2:21 am
It’s very annoying that there is always one registrant over the limit I did set in both: the ticket availability and in the event itself…
When the limit is 15, there are 16 registrants… and so on…
Is there a setting wrong?
How can I fix this?
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Josh
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March 9, 2018 at 10:41 am
Hi Studio Chevalking,
There isn’t actually a setting for this, when you set a Datetime reg limit to 15, the ticket sales should end when 15 registrations are approved. Please note that if a registration is Pending Payment it’s not counted as a ticket sale, so it’s possible to have 15 Approved registrations + 1 or more Pending Payment registrations, but the Pending Payment registrations haven’t paid so their registration isn’t counted toward the total.
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