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Tammy Hornek
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November 7, 2014 at 6:37 am
When I try to update my Calendar plugin, I get the following error:
You have the correct Support License Key for Event Espresso – Calendar but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
I am only running EE4 on ONE website. http://www.FunNiteArt.com. This is the site listed in my account.
So, what gives?
Please tell me how to fix this.
Thanks!
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Josh
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November 7, 2014 at 7:48 am
Hi Tammy,
I reset your key and sent a note over to Darren to look into why you’re seeing the license key problem. Please check your email for the reset instructions.
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Tammy Hornek
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November 7, 2014 at 11:52 am
Thanks guys… but this didn’t correct the problem. 🙁
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Josh
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November 7, 2014 at 11:56 am
Hi Tammy,
Did you remove the key, save the settings page, then place the key from the email on the settings page and save again?
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Tammy Hornek
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November 7, 2014 at 4:13 pm
Yes, of course, I did.
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Lorenzo Orlando Caum
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November 7, 2014 at 4:21 pm
Hi, your support license key has been reset. Please follow the steps in the confirmation email to reactivate it today.
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Lorenzo
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Lorenzo Orlando Caum
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November 7, 2014 at 8:22 pm
Hi,
More information on this issue is available here:
https://eventespresso.com/topic/having-trouble-updating-the-events-calendar-add-on-click-here/
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Lorenzo
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