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License key not allowing auto update?

Posted: February 25, 2013 at 4:07 am

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CITI Support

February 25, 2013 at 4:07 am

Hi, we recently built a website on a testing server and used this plugin with our key.

We have now switched the site over to the public domain and can’t activate the key on the new website or carry out the one click software upgrade.

The key has been reset but it’s still active on the test server.

How do we resolve this?

Thanks
Mark


Josh

  • Support Staff

    •

February 25, 2013 at 10:10 am

Hi Mark,

I replied to you in your other post here:

https://eventespresso.com/topic/site-license-keys-reset-still-pending-2/#post-36844
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Status: closed

Updated by Josh 11 years, 9 months ago ago

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