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License key alert problem

Posted: February 12, 2016 at 5:39 pm

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Chris Stambaugh

February 12, 2016 at 5:39 pm

I’ve suddenly gotten this msg:

You have the correct Support License Key for Event Espresso – People Addon (EE 4.5+) but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

We’ve had EE running for quite a while and added the add-on a few weeks ago.

Then got this msg today.

There are no settings for the People add on, so no place to put in a license

the license is still in the settings for EE though.

so I’m thoroughly confused.


Josh

  • Support Staff

February 12, 2016 at 5:56 pm

Paul,

The message you saw included this:

but your account only allows for automatic upgrades on one domain

You can avoid the message by removing the license key that’s over on bsop.staging.wpengine.com or bsop.ca. One key cannot be used for two domains.

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