License invalid?

Posted: February 8, 2016 at 12:24 pm

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February 8, 2016 at 12:24 pm

Just recently purchased Personal EE4, tried to copy and paste my license key into the wordpress site, but keep receiving a message that it is invalid and so I can’t update the plug-in.

Thnx,
JO-Anne

Garth

Support Staff

February 8, 2016 at 1:17 pm

Hi JBrenner,

How are you today?

That’s usually not a problem. Will you make sure you didn’t copy any blank spaces when you pasted in the license key?

JBrenner

February 8, 2016 at 1:22 pm

Thanks for the quick response.
I could have sworn I checked for spaces previously,
but I tried again and it worked 🙂 Thanks!

Garth

Support Staff

February 8, 2016 at 1:23 pm

Well, glad it was that simple. 🙂

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License invalid?

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