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Key for Calendar Add-On error despite having current license

Posted: February 22, 2017 at 11:24 am

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Leslie Evans

February 22, 2017 at 11:24 am

Hi! Our latest paid invoice shows that our EE4 Calendar add-on license is current. However, there seems to be a problem with its key (see below).

We requested and got a key reset thinking this may solve the problem but it didn’t.

Any ideas? Thanks for your help!

503 ( Invalid Key ): Sorry, your access to this file has expired. Please contact Support for assistance.


Josh

  • Support Staff

February 22, 2017 at 1:01 pm

Hi Leslie,

Can you contact the sales team? They can actually help you get your account updated.

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