Posted: January 9, 2017 at 12:59 pm
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Dear team, Referring to this thread: https://eventespresso.com/topic/ticket-url-to-mailchimp/ This worked well for a couple of months, but since a week or two the mergefields are no longer filled in Mailchimp. On my side I did not change anything in the plugins. I did change the structure of the lists in Mailchimp, but that’s reflected well in the event setup page and all other data (name, mail address, phone number) is stored correctly in Mailchimp. This is the custom code included in the custom code plugin: //This function passes the next upcoming datetime start_date within the subscribe call to MailChimp.
I’m using: Any thoughts on what could cause this? Best, |
Hi Luc, So if you place a registration now the registration is added to the list but BOTH the merge vars have no values in MailChimp? What option do you have set for the ‘Submit to MailChimp when …’ option in Mailchimp Settings? |
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Dear Tony, Indeed, that’s true. All standard fields are submitted, but the two mergefields aren’t. Best, |
Found the problem, it was an issue with the code in the latest updated. We’ve pushed a new version of the EE4 MailChimp plugin with a fix for this, if you don’t see it on your site currently go to Event Espresso -> General Settings and save the settings. |
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Dear Tony, |
Did you click save within general settings? You shouldn’t need to manually update and should see the update for the MailChimp add-on within the plugins menu. |
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Yes, I did. I only saw (and see) an update from the Mailmunch plugin but nothing from your side… |
I’m not sure why its not showing on your site but tn that case you may need to update manually. I can’t see any issue with your account and can see the current version pinged our servers and the new version number passed back (which should inform you of an update). |
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Dear Tony, The update showed up yesterday. Thanks. Best, |
You can’t regenerate but you can add the details manually to the subscribers. View the registrations in the EE registrations list and use the ticket icon to view the ticket – http://take.ms/GdeqK The token from the URL can be added to the subscriber – http://take.ms/q0E6J The event date can be taken from the event. To edit your subscribers, view the MailChimp list and click on the subscriber, then click to edit the answers – http://take.ms/zVwLN |
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