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Issue with password protect

Posted: February 2, 2015 at 6:13 pm

Viewing 4 reply threads


Nazareth Morris

February 2, 2015 at 6:13 pm

WP Version : 4.1
Event Espresso : Version 4.4.10.p
Calendar (EE 4.3+) :Version 3.2.1.p
MailChimp (EE4.3+) : Version 2.1.1.p

Hi,
I created a event that is password protected. I go to the event and try to type in the password but it doesn’t work. The page simply refreshes.

Page: http://letsgoghcreate.com/index.php/events/wave-tree-duo/
password: 12345

Not sure whats wrong.


Dean

February 3, 2015 at 2:22 am

Hi,

Can you check that the password is correct? I ran a few local tests and the screen refreshes when the incorrect password is entered (there is no notification). I had no trouble accessing the event once the correct password was used (on my local site).


Nazareth Morris

February 3, 2015 at 6:27 pm

Hi Dean,

I double checked the password, it is correct. I even cleared the password and tried again. Didn’t help
Event with password


Nazareth Morris

February 3, 2015 at 6:47 pm

Hi,

doesn’t seem to be a issue with event espresso. I tried creating a normal password protected page and its doing the same thing.


Tony

  • Support Staff

February 4, 2015 at 4:50 am

Hi Nazareth,

This is likely caussed by caching. That event page is cached (as will you other ‘normal’ password protected pages)

To test, go to your WP Super Cache settings. Settings -> WP Super Cache.

Set caching to off, save the settings, once the page has reloaded, then click delete cache – http://take.ms/gubwm

Then try a password protected page.

This completely disables and removes caching, please do not just disabled the plugin without doing the above, that does not remove the cache.

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