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issue with newsletter email width being cut off when viewed

Posted: November 19, 2014 at 4:10 pm


brent verco

November 19, 2014 at 4:10 pm

HI Dean and Josh

Im running EE 4.45 on my website

wwww.amsn.com.au

I use the newsletter feature to keep my enrollees updated with changes to events.

I think since I updated to the latest version something strange is occurring. the width of the email is being cut on the right hand side with some words missing. see the screen shot below.

https://monosnap.com/image/QMhcDKI91DEhFP01XvfPibUi5NZxOo#

here is screen shot of the newsletter editor

https://monosnap.com/image/Twmdxn3RnWl1gxOzoymygTrU4IEvBB#

The error does not seem to occur when I resend earlier newsletters made a few weeks prior.

I am at a loss on how to trouble shoot this issue from here

happy to send through admin log details if that helps.

kind regards,
Brent


Dean

November 20, 2014 at 2:10 am

Hi Brent,

Have you tested this with a custom message created AFTER you updated?

Can you email me a copy of an affected email please? support@eventespresso.com, please be sure to include a link to this forum thread.


brent verco

November 20, 2014 at 4:02 am

mmmmm

I think your tip worked. lets call this resolved for now. I will do some more testing over the week.

thanks again mate
Brent


Dean

November 20, 2014 at 5:16 am

OK Brent, please let me know if you need further assistance. I’ll run a few tests locally as well.

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