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Elaine Wildash
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April 25, 2016 at 10:49 am
Hi,
I have a site on a dev server which is working fine but when I try to move it to its domain I get the following errors:
Warning: session_start() [function.session-start]: Cannot find save handler ‘memcache’ – session startup failed in /var/sites/d/downinthewoodsltd.co.uk/public_html/wp-content/plugins/espresso-multiple/espresso-multi-registration.php on line 77
Warning: session_start() [function.session-start]: Cannot find save handler ‘memcache’ – session startup failed in /var/sites/d/downinthewoodsltd.co.uk/public_html/wp-content/plugins/event-espresso/espresso.php on line 55
Warning: session_start() [function.session-start]: Cannot find save handler ‘memcache’ – session startup failed in /var/sites/d/downinthewoodsltd.co.uk/public_html/wp-content/plugins/ninja-forms/ninja-forms.php on line 653
Can you advise as to what the problem is and how I resolve it?
Thanks,
Elaine
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Lorenzo Orlando Caum
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April 25, 2016 at 11:14 am
Hi Elaine,
Memcache is a php module and Event Espresso should also be excluded from caching services:
https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/
Could you reach out to your web host about checking to see if the PHP sessions are setup correctly?
https://wordpress.org/support/topic/cache-error-6#post-4829762
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Lorenzo
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Elaine Wildash
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April 25, 2016 at 11:27 am
Hi Lorenzo,
It turned out to be the PHP version – it was built on PHP 5.5 but I was loading to a site on PHP 5.3. Having chnaged the PHP version the errors have gone BUT now I have the following issue.
When I click through on an event and try to register I get the following message:
It looks like you are attempting to refresh a page after completing your registration or your cart is empty. Please go to the events page and try again.
Any ideas?
Elaine
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Elaine Wildash
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April 25, 2016 at 11:36 am
Hi,
Just found the problem. The site WP address URL and site address didn’t match. One had www. the other did not.
Thanks,
Elaine
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Lorenzo Orlando Caum
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April 25, 2016 at 12:43 pm
Hello Elaine,
Thanks for letting us know how you resolved the issue. Were there any other questions that we could help you with?
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Lorenzo
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Elaine Wildash
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April 25, 2016 at 12:48 pm
Hi Lorenzo,
No other questions at the mo. 🙂
Thanks for your help.
Elaine
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