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Nicolas Alberto
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January 20, 2015 at 10:04 pm
Hi,
I have just installed the ipad app from the appstore.
I can login and scan tickets but it always comes up with the declined message, event though the tickets are valid. And it marks the person as attended.
The andoid app work ok though.
We are using the latest version of the api and event espresso
Event espresso Version 3.1.36.6.P
Event Espresso API Plugin Version 2.1.4.P
Cheers
Nic
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Lorenzo Orlando Caum
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January 21, 2015 at 4:53 am
Hi Nic,
Were these attendees already checked in using a different device?
For example, lets say you have a ticket for Attendee ABC. Did you already scan that attendee in using another device?
If so, that would cause the attendee to be declined on the iPad app since they are already checked-in.
—
Lorenzo
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Nicolas Alberto
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January 28, 2015 at 7:31 pm
No they were not.
Can you plaese tell me what version of the ticketing app ios and android i should be using and which version of the api too?
I realise that I had an old version still on my phone.
Thanks
Nic
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Tony
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January 29, 2015 at 2:41 am
You’ll need the ‘Event Espresso HD’ app from the app store.
The current version for iOS is 1.6.4
The JSON API Add-on is available through Your Account Page or you should be able to auto update if you have a previous version installed.
The current version os the JSON API Add-on is 2.1.4.P
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