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Flux Trends
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July 19, 2023 at 3:31 am
Hi there. I’m getting an error for Event Espresso on my plugin page: The key you have entered is invalid or has expired.
When I log into my Event Espresso account, under Support License Keys, it lists my license and the following text: Not currently activated on any websites.
I have tried removing the license from the General Settings page, saving, refreshing, and re-adding it, but it doesn’t register the license. I have Event Espresso 4 installed and working. There is a new version and I can’t update it.
Do you have any ideas about how to resolve this?
Thank you.
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Tony
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July 19, 2023 at 7:49 am
Hi there,
The account you are currently posting from does not have an active license, did you use this account to purchase a license?
IF you can go here:
https://eventespresso.com/contact/
Select ‘I have a billing or account question’, provide the requested details and include a link to this thread in the message section, our sale team will check into this for you.
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