Support

March 19, 2014 at 8:18 am

Hello, When a user signs up for one of our events, their contact information and associated tags are correctly added to infusionsoft, however, they are in opt-out status. Is there a way to have them automatically added with opt-in status? We’re wanting to send their welcome packet the day before the event and need to track this activity as part of an infusionsoft campaign. Thanks for the help! This is a fairly new install and the version info is below.

Event Espresso: 3.1.36.4.P
WordPress: WP 3.8.1
Installed plugins –

Gravity Forms by rocketgenius version 1.8.4,
Envato WordPress Toolkit by Derek Herman version 1.5,
Event Espresso – Calendar by Event Espresso version 2.2.2.p,
Event Espresso – Custom Template Display by Event Espresso version 1.0,
Event Espresso – Social Coupons by Seth Shoultes version 1.5.4.p,
Event Espresso – Infusionsoft Integration by Event Espresso version 1.2.p,
Event Espresso – MailChimp Integration by version 1.2,
Event Espresso – Members Addon by Event Espresso version 1.9.8.p,
Event Espresso – Multi Event Registration by Seth Shoultes version 1.0.5.p,
Event Espresso – Permissions by Event Espresso version 1.5.5.p,
Event Espresso – Recurring Events by Event Espresso version 1.1.8.p,
Event Espresso – Social Media by Event Espresso version 1.1.7.p,
Event Espresso – Ticketing by Event Espresso version 2.1.p,
Event Espresso by Event Espresso version 3.1.36.4.P,
Gravity Forms Infusionsoft Add-On by Katz Web Services, Inc. version 1.5.7,
Revolution Slider by ThemePunch version 4.1.4