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Liam Crank
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August 12, 2014 at 2:22 am
Hey guys,
Great plugin, great add-on for it!
I have 1 tiny issue, my integration for infusionsoft is working well and I’m just looking into the options available for it (great documentation by the way). However, one thing that is bothering me is that the integration is creating a new product every time I register for my test event, I understand it creates one for the first registration, but it’s creating one for EVERY registration! For instance, my event is called “Try Before You Buy Diploma” and I now have around 9 different products called “Try Before You Buy Diploma@0.00” Am I doing something wrong?
Kind Regards,
Liam
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Dean
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August 12, 2014 at 3:10 am
Hi Liam,
It is a possible bug we are investigating. Do you have any HTML in the event description?
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Liam Crank
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August 12, 2014 at 3:11 am
Hi Dean,
Yes I do.
Liam
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Lorenzo Orlando Caum
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August 12, 2014 at 8:28 am
Hi Liam,
Please see the fixes in this post:
https://eventespresso.com/topic/duplicate-events-being-created-in-infusionsoft/#post-102702
If you are not comfortable with applying these yourself, then please share a temporary SFTP or FTP login through the link below and we’ll patch the file from our end:
https://eventespresso.com/send-login-details
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Lorenzo
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Liam Crank
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August 20, 2014 at 3:08 am
Hi Lorenzo,
I’ve made the changes, however the problem is still occurring, I’ve sent through my ftp details for your confirmation.
Kind Regards,
Liam
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Lorenzo Orlando Caum
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August 20, 2014 at 10:07 am
Thanks. We have sent a reply asking for more information.
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Lorenzo
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