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Janis
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September 25, 2013 at 6:45 am
Hi
We are using the WP user integration and all EE components are latest versions. We have an event where there is an event price called ‘Non-member admission’ – cost £55 and a second called ‘Member admission’ – cost £49.50.
When members are logged in they are getting the correct price but the description says ‘Non-member admission’ – which is very confusing for them, causing some people to abandon registration and start over again. (Leaving us with pending registrations to delete.)
We have changed the ‘Non-member admission’ to say ‘General admission’ for now. I searched your support forum and found a post on this from January that said this is expected behaviour but you were going to raise a ticket for a change.
Can I add my vote to a change on this as our members would find it very helpful if their attendee price information could explictly say that it was a members price. Thanks.
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Dean
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September 26, 2013 at 4:58 am
Hi Sue,
How is the ticket set up? For instance is it one ticket type with a Non member price and a member price e.g. http://d.pr/i/uqYO or is it set up differently?
Can you link to the post in January you are referring to please?
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Janis
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September 26, 2013 at 6:49 am
Hi
Yes it is set up as per your example. Link to the January post is https://eventespresso.com/topic/paypal-order-summary-shows-standard-price-text-not-member-price-text/
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Dean
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September 27, 2013 at 2:38 am
Hi Sue,
Thanks for the link and clarification that has helped. The ticket for that is still outstanding. I have changed the ticket settings so hopefully this will be looked at sooner. I still can’t say if/when it will be resolved however.
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