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Incomplete Registrations (3)

Posted: October 3, 2019 at 9:04 am

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Jack Goo

October 3, 2019 at 9:04 am

Why won’t the “incomplete registrations” clear?

I’ve tried Maintenance/Reset Ticket and Datetime Reserved Counts

My client is getting upset because items appear to be ‘sold out’ whilst they still have spaces left.

https://www.bristol.gs

  • This topic was modified 5 years, 1 month ago by Jack Goo.
  • This topic was modified 4 years, 8 months ago by Garth.


Josh

  • Support Staff

    •

October 3, 2019 at 9:19 am

Hi,

Usually this happens if scheduled tasks are deactivated on the site. If you go to your site’s Tools > Site Health page, then wait about 30 seconds, does it show a message that says anything about a scheduled task failing?
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Support forum for Event Espresso 3 and Event Espresso 4.
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Updated by Josh 5 years, 1 month ago ago

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