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If the registrants pay with Paypal, do they receive the invoice automatically?

Posted: August 17, 2015 at 4:21 am

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Emil

August 17, 2015 at 4:21 am

Hi,
I’ve set up Paypal Standard as one of the payment options for our event. However, I didn’t fully manage to test the Paypal Payment, because it doesn’t seem to work in Sandbox mode. I raised a ticket with Paypal, but until they respond, I want to know another thing: when a registrant chooses to pay with Paypal, does he receive the invoice for his purchase? For us, this would be ideal, because e don’t want to have to send the invoices to the registrants manually. We would like that, irrespective of the type of payment the registrants choose, they receive the invoice via email.

Thanks.
Best Regards,

Emil


Dean

August 17, 2015 at 5:27 am

Hi,

The short answer is no, not by email.

They will receive a link that will allow them to go to the payment page where they can view and/or download a copy of the invoice, but the invoice is never attached to the email itself.


Emil

August 17, 2015 at 11:32 am

Hi,
Thank you. As long as they receive a link where they can download the invoice, that’s ok.
Best regards,
Emil


Jonathan Wilson

August 17, 2015 at 3:11 pm

You’re quite welcome. Glad we could help!

Since this topic is resolved, I am going to close it. If you have anymore questions or issues, please start a new topic and we will be happy to help there. 🙂

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