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I need help with transfer

Posted: February 3, 2023 at 9:45 am

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cpr class today

February 3, 2023 at 9:45 am

Hi Tony,

I had another ticket open but it got closed do to inactivity. To update, we tried to transfer the data from the old website to the new website. The gentlemen helping is having issues, he say the data file is too big. he has tried two different ways. Now I want to ask you if you can help me with this issue please. He can’t do it. Can you Please let me know. Thank you


cpr class today

February 6, 2023 at 12:32 am

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Tony

  • Support Staff

February 6, 2023 at 7:44 am

Hi there,

Do you have your license key set within 2 sites currently? The live site and a test site for example, if so that will explain the above notice. License key issues will not prevent Event Espresso from working as expected it will just prevent Event Espresso plugin updates from working.

Generally, we don’t provide support for site migrations but if I can help point someone in the right direction I will.

The gentlemen helping is having issues, he say the data file is too big. he has tried two different ways.

How big is the ‘data file’ and which specific methods has he tried?

What is the ‘data file’?


cpr class today

February 6, 2023 at 1:54 pm

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