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I keep getting 'The results could not be loaded' error

Posted: January 18, 2017 at 7:57 pm

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SeaLight

January 18, 2017 at 7:57 pm

I can’t seem to get the attendee mover to work. Any help would be much appreciated.


Josh

  • Support Staff

January 18, 2017 at 8:37 pm

Can you check the browser’s console for this error?

Failed to load resource: the server responded with a status of 406 (Not Acceptable)

If you see the above error in the console, that means there’s a mod_security rule being triggered when the page tries to load up the event list.

You can contact your host and let them know you have a WordPress plugin that’s trying to load up a list of events using JSON, but in doing so is apparently tripping up mod_security. They should be able to check the logs to find what triggered the 406 and make any adjustments needed to allow loading up that event list.

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