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I am Unable to reach on payment page.

Posted: December 8, 2015 at 3:26 am

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Michael Mansell

December 8, 2015 at 3:26 am

When I am in this page http://whatzitworth.org/ticket/ and fill all details then submit it, and this will redirect to event-registration page. after that i click on add to cart buttom. agter doing this I am unable to find payment page.
it gies me this message “It looks like you are attempting to refresh a page after completing your registration or your cart is empty. Please go to the events page and try again.”

Please help me in this.


Josh

  • Support Staff

December 8, 2015 at 9:23 am

Hi Michael,

This looks like the Main Registration page isn’t configured correctly and there were some customizations that were made to the datetime selector.

First I can recommend that you make sure that the Main Registration page set in Event Espresso 3 > General Settings has the [ESPRESSO_EVENTS] shortcode on it. There’s some more information on how to set up the page settings here:

https://eventespresso.com/wiki/the-basic-settings/#page

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