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Anne Eglash
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December 3, 2015 at 5:02 pm
Hello:
One of our events is not showing up on our events calendar. It does show in the event list, and other events in the list show up on the calendar.
The event that is not showing up on the calendar is the last one on the events page – Feb. 19, 2016.
EE Version is 3.1.37.6.P
Calendar Addon is Version 2.2.7.p
Thanks for your help.
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Anne Eglash
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December 3, 2015 at 5:04 pm
Oops. Sorry about the title…. Didn’t notice that I had pasted the url into it..
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Tony
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December 4, 2015 at 3:40 am
Hi Anne,
Can you add a screenshot of your event dates/times section here please? Like this – http://take.ms/SKdUq
Also within the event editor you’ll see the Event Options in sidebar, check there for ‘Event Status’ and let me know what that is set to currently.
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Anne Eglash
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December 4, 2015 at 9:40 am
Here ya go.
Event status is ‘Open’
Thanks.
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Josh
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December 4, 2015 at 10:51 am
Hi Anne,
Can you try Event Status “Public”?
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Anne Eglash
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December 4, 2015 at 12:57 pm
Sorry. It is set to “Public”. I was looking at “Current Status”.
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Josh
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December 4, 2015 at 1:19 pm
Hi Anne,
Would it be okay if someone from Event Espresso support staff can log in to your site and investigate further? If so, please send WordPress admin level log in credentials via the contact form on this page:
https://eventespresso.com/send-login-details/
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Anne Eglash
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December 9, 2015 at 3:11 pm
I have submitted the form, but it is not responding with a confirmation. Did you get a request from the Milk Mob admin about this thread?
Thanks.
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Josh
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December 9, 2015 at 3:18 pm
Hi Anne,
I checked and no we haven’t gotten anything. There are some required fields on the form so if there’s a field that was not filled out it will display a message about a field that’s needing to be filled out when you click the Submit button, and the form will not be submitted until those fields are filled out.
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Anne Eglash
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December 9, 2015 at 4:06 pm
Oops. Sorry about that. I didn’t see the message about the URL – it wasn’t fully formed…
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Josh
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December 9, 2015 at 5:08 pm
I’m sorry I missed this before, it was in the screenshot you posted earlier. The date format needs to be YYYY-MM-DD. The event in February had start and end dates as 2016-2-19 and 2016-2-20. They actually need to be 2016-02-19 and 2016-02-20 in order to be displayed on the calendar.
When you click on the date field, and select a date from the calendar, it will automatically use the correct format for the dates.
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Anne Eglash
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December 9, 2015 at 10:30 pm
Great! Thanks.
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