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Matthew Irwin
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May 28, 2015 at 6:44 am
Hi, I purchased the barcode scanning add on when I purchased EE4. I want to be able to use it to check people in at the venue. All seems straight forward, just one problem – how do my delegates get a barcode for me to scan? Is this integrated into the ‘Messages’ system? If so, I couldn’t find it. Can you please direct me how to get a barcode into my delegates hands so that I can check them in using this add on? Many thanks, Matt
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Tony
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May 28, 2015 at 6:59 am
Hi Matthew,
The tickets are integrated into the messages system yes. (or they should be)
So before going into to detail can you go to Event Espresso -> Messages.
Look within that list for a Ticket and Ticket Notice message template – http://take.ms/eSHDO
There may be multiple pages to the list.
Are they there?
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Matthew Irwin
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May 28, 2015 at 7:54 am
Hi Tony,
Thanks for getting back to me.
Nope, not there. There are 2 pages of message templates and tickets are not an option on either page.
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Tony
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May 28, 2015 at 8:08 am
Ah ok, I see the problem.
I checked on your account and noticed you do not have the EE4 Printable Tickets Add-on.
This is the Add-on that provides the tickets for use with the barcode scanner add-on. In order to create the tickets you will need to purchase that Add-on or upgrade to a license that includes it already such as the EE4 Everything License
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Matthew Irwin
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May 28, 2015 at 2:49 pm
Great, thanks Tony.
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Tony
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May 28, 2015 at 3:03 pm
Your most welcome, Matthew.
I’ll mark this thread resolved, if you have any further questions please feel free to open a new thread 🙂
Have a great day.
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