how to edit tickets price after lock-down or expire in admin side?

Posted: June 5, 2019 at 8:28 am

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June 5, 2019 at 8:28 am

i want to change ticket price that i set accidentally wrong and now i am not able to edit the ticket information like price. so i want to change the price of expire or lock-down tickets

Tony

Support Staff

June 5, 2019 at 9:59 am

You can’t change the price on tickets that have had registrations assigned to them.

The ticket in your screenshot is an archived ticket, that happens when you setup a ticket, add a registration to it and then you try to change the price. EE archives the ‘original’ ticket and creates a duplicate ticket with the new settings, this is done to preserve the relationship between the ticket and the registration(s) on that ticket.

Do you not now have a duplicate ticket the correct price?

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how to edit tickets price after lock-down or expire in admin side?

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