What happens is AFTER you fill out an application (under events- event espresso), you log in to your account and you can view your events. When you do that, you have options- labeled “actions” on the EE user page.
When you click on the actions, one of them (the one that looks like a paper- third icon from the left) it brings up an order confirmation (and that is where the incorrect information (our address) is listed on the order confirmation document.
EE will generate the address from Event Espresso -> General Settings -> Your Organization unless its set within the Invoice which will override the former and I’m guessing that’s your issue here.
Go to Event Espresso -> Payment Methods -> Invoice.
(If the invoice payment method is NOT active, temporarily activate it)
Check for the Payee Address section, is the incorrect address set there?
If so, empty the field and save to have EE generate the address from your General Settings, or correct the address set there.
If the Invoice payment method was deactivated previously, deactivate it again.
Viewing 1 reply thread
The support post ‘How to change address on invoice?’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
Support forum for Event Espresso 3 and Event Espresso 4.