Support

Home › Forums › Event Espresso Premium › How do I change the event legend status from sold out to available

How do I change the event legend status from sold out to available

Posted: July 16, 2020 at 4:05 am

Viewing 1 reply thread


Lauren Brown

July 16, 2020 at 4:05 am

i can’t seem to change the status of the event ticket from sold out to on sale

thanks


Tony

  • Support Staff

    •

July 16, 2020 at 8:05 am

Hi there,

Have you increased the limit set on both the ticket itself (if it has one) and the datetime the ticket is assigned to?

A ticket grants access to a datetime(s) so if the datetime is still sold out the ticket will remain sold out.

Can you post a screenshot of your events ‘Event Ticket & Datetimes’ section so I can take a look, please?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
Viewing 1 reply thread

The support post ‘How do I change the event legend status from sold out to available’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Tony 4 years, 4 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Event Espresso