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how did we get a blank registration?

Posted: March 3, 2014 at 7:16 pm


mamamojo

March 3, 2014 at 7:16 pm

just set up ee and have launched our first event. i noticed one attendee (that is correctly labeled incomplete) has no information in any field. can a blank form be submitted? is this just an abandoned registration?

after a bit of googling, i did turn the confirmation page off in order to avoid unconfirmed registrations thinking maybe that had happened with the other incompletes.


Dean

March 4, 2014 at 12:12 am

Hi,

The forms are validated with JavaScript, so the only ways a blank registration could happen is if a) there is a JavaScript error on your site stopping it from working (I checked the Hangout site and this is not the case) or b) the user does not have JavaScript enabled in their browser, and failed to fill out the form before hitting submit.

The confirmation page being turned off should have no effect in respect to this.


mamamojo

March 4, 2014 at 5:20 pm

thanks.


Dean

March 5, 2014 at 12:55 am

You’re welcome. Please let me know if you have any other questions regarding this.

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Updated by  Dean 10 years, 2 months ago ago

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