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HELP! Question not showing up

Posted: March 7, 2024 at 9:54 am

Viewing 8 reply threads


Steve Tadlock

March 7, 2024 at 9:54 am

I’m following the guidelines but there’s one question that I can’t get to show up no matter what I do. What am I doing wrong?
https://ibb.co/h1XXd7r
https://ibb.co/tLjTkK1


Tony

  • Support Staff

March 7, 2024 at 10:51 am

Hi there,

Have you selected that question group within the event editor?

Each event can have different question groups selected so you’ll need to enable that group for at least ‘Primary registrants’ for it to show.


Sam

  • Support Staff

March 7, 2024 at 11:04 am

Hi Steve,

You need to assign the question group to the events.

For that, you need to edit the event and in the bottom right corner you can find the option to assign the question group to the event:
https://tinyurl.com/25rk68w6

Hope that helps.


Steve Tadlock

March 7, 2024 at 12:42 pm

Thank you. I only do this once a year and I completely forgot how to do that.
One more question. I decided the description would be the best place to add the “terms and conditions” block. But is there a way to make this type larger and in black? Is there a way to edit the css for that text block?
https://ibb.co/5Y77X96


Tony

  • Support Staff

March 7, 2024 at 1:38 pm

Can you link me to the event in question, please?


Steve Tadlock

March 7, 2024 at 1:54 pm

Yessir:
https://www.schoolnutrition-ms.org/events/2024-nutrition-industry-summit/


Tony

  • Support Staff

March 7, 2024 at 1:59 pm

To target that specific text block you can use:

.ee-reg-qstn-16-input-dv .ee-question-option-desc {
    font-size: 1em;
    color: black;
}

Add that to Appearance -> Customize -> Additional CSS.


Steve Tadlock

March 7, 2024 at 2:07 pm

You ROCK and F’in ROLL!
thank you!


Tony

  • Support Staff

March 7, 2024 at 2:30 pm

🙂 You’re most welcome.

ANy further questions/issues just let me know.

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