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Handling in-person registration and payment at the event?

Posted: July 27, 2013 at 3:58 pm


Rob Mougey

July 27, 2013 at 3:58 pm

We’re using multiple event registration so that users can register for the main event, plus pay for add-ons like T-shirts or banquet tickets. We plan to use custom tickets and the mobile app to scan pre-registered attendees at the door, but we would also like people to be able to show up and register and pay at the event.

Because we have set up so many “events” to handle the add-ons (admission, t-shirt, spouse/family admission, extra banquet tickets, extra reception tickets, etc.), manually using the “Add New Attendee” option is unwieldy because (as best I can tell) we have to repeat that for each type of event and re-enter all the attendee info and additional attendee info.

One way I thought to get around that was to let people use an iPad and fill up their shopping cart like any pre-registrant would have done, but then let them check out somehow without paying (because we would swipe their card or take cash in person). Then I could go into the attendee view and pull up just the “pending” payments, and enter their payment amount and mark them as “complete”.

I tried setting up “check / money order” as a payment option, and this kinda works ok, but I really would prefer an option that specifically said something to the effect of “in-person payment”. Also, I do not really want that payment option to appear *unless* the person is actually on site at event time (i.e. we do not want to let people pre-register online without paying and expect that they can just pay when they show up). Any ideas?

Thanks!


Dean

July 29, 2013 at 12:18 am

Hi Rob,

Well the Cheque, Invoice or Postal Order gateways can have all their details edited from the Payment Settings page for the appropriate Gateway, which is what most people do when they need a “pay on gate” type gateway.

There isn’t anyway I know of to automate the hiding and revealing of a payment gateway like what you are asking.

If you don’t mind some quick manual work you could add a CSS class something like:

#invoice-payment-option-dv {
display: none;
}

to hide the gateway and then at the event or just before the event time, remove that CSS code to reveal the gateway.

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