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DJ Angeloni
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September 11, 2014 at 9:41 am
Im using the EE3 version and i cant seem to get the group questions to work for my events.
- Ive created all the individual questions then added them to my group.
- I then proceed to the event page and check the box that is supposed to show the custom questions.
For some reason even though the box is checked its only using our default questions. (and yes I clicked updated on the events page).
My client needs this working for obvious reasons so I appreciate any input towards my issue.
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Tony
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September 11, 2014 at 10:45 am
There’s a few options that can effect this.
Is this for the Primary Attendee or Additional Attendees? – You’ll need to check the correct checkbox is checked for either of those (or both) http://take.ms/sU8Nd
If this is effecting the additional attendees you’ll also need to select the required registration information within the event – http://take.ms/1torq
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DJ Angeloni
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September 11, 2014 at 11:58 am
It is effecting the primary attendee. I checked the box and clicked update on the event but its not switching the group questions for me, it just shows the default questions on all my events.
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Lorenzo Orlando Caum
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September 11, 2014 at 1:34 pm
Hi,
Question groups are enabled on a per-event basis. You may have questions associated with it via the Question group editor but the question group would still need to be enabled via the event editor.
Can you get a screenshot of the Question Groups (bottom right area of screen) within the event editor?
Then update to WordPress media and share here:
https://eventespresso.com/topic/group-questions-not-working-right-for-me/#post-117066
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Lorenzo
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