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ICLE
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November 12, 2019 at 2:51 pm
I can reorder and rebuild tickets and get this to work, but it seems a bit wonky. Do you have a carefully defined process order of how to create tickets and allow them to work without failure?
My issues are very similar to entry https://eventespresso.com/topic/a-valid-ticket-could-not-be-retrieved-for-the-event/ from 2017.
These might be cache and cron issues and if they might be, please elaborate on a fix. Thanks.
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Josh
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November 12, 2019 at 6:12 pm
Hi,
The fix is to deactivate object caching and/or other types of caching on your pages that have ticket selectors. In other words your events pages need to be served dynamically, not served from a cache.
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Josh
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November 12, 2019 at 6:16 pm
Along with the above, if you have any modifications done to the ticket selector code, those should be reviewed as there may be required ticket markup missing.
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