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Kyle DeVries
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February 28, 2015 at 9:24 am
Hello,
I have now gotten over 6 different reports from users attempting to register using event espresso on my site. Errors mostly seem to be event espresso telling them that they have not filled out required fields, even though they have those fields filled out. Also, I received another report of the “register” button for one event leading to registration information for another different event. Please let me know what I can do to make your plugin more stable on my site – having about 25% of registration attempts encounter technical issues is not really an acceptable rate of failure. Thank you.
WordPress Version:
4.1.1
PHP Version:
5.4.37
MySQL Version:
5.5.40
Event Espresso Version:
4.6.11.p
WordPress Address (URL):
http://groundswell.institute
Site address (URL):
http://groundswell.institute
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Lorenzo Orlando Caum
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February 28, 2015 at 11:56 am
Hi Kyle, the sporadic issues that you described sounds like a caching plugin is running and I do see this in the page source:
Could you first clear your cache via your caching plugin?
Then could you setup no-cache or cache exclusion rules according to this guide?
https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/#wpsupercache
The examples in the link above are for a default installation of Event Espresso 4. If you have changed any of the slugs for any Event Espresso pages, then be sure to exclude your actual page slugs.
Then go ahead and backup your WordPress and update to the latest release of Event Espresso 4.
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Lorenzo
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