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Sarah
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March 11, 2020 at 2:37 pm
When our users register for an event, the registration email comes from a “Shipslog on behalf of Training@mainsl.com” and this is a configuration we did NOT complete. Everywhere in Event Espresso, we have the correct email address “Training@Mainsl.com”. We cannot find any help in the forums. Is there an additional plugin we need to get and if so, any recommendations?
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Josh
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March 11, 2020 at 3:03 pm
Hi,
There may already be another plugin installed if you’re seeing something other than what you’ve already set in Event Espresso for the From: email address. WordPress has a filter hook that allows plugins to change the email headers.
For example, does your site have a plugin activated that routes the outgoing email through an email service or sends using SMTP? If so, that plugin may have the setting you’re looking for.
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