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Timothy Guiney
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August 12, 2019 at 4:01 am
Hi,
I’ve a free ticket on my event and a pricing question asking for donations via radio buttons (€2, €5, €10) on this ticket.
When a customer clicks the add donation radio button the donation is added to the Total Txn cost but not the final price and the customer is not redirected to a payment gateway (stripe in this instance).
Can you help me resolve this issue?
Thanks,
Tim
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Tony
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August 12, 2019 at 5:53 am
Hi Tim,
How do you have the donations set up with radio buttons? I’m assuming you are using the 3rd Part price modifier add-on from Aparna?
If so you’ll need a value set on the ticket to force EE to show the above options as EE is detecting the ticket has 0 price and not loading the payment methods, then the transaction is updated after the check has taken place.
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