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Finalize registration

Posted: March 1, 2017 at 9:37 pm

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Charlie

March 1, 2017 at 9:37 pm

I added the payment method – paypal pro. When I tried to test the payment transaction, and after the registration to finalize to payment, the button “Proceed to Finalize Registration” didnt bring me anywhere. I tried clicking many times.

I checked the transaction list and it did recorded the registration but I wasnt able to finish the payment.


Josh

  • Support Staff

March 2, 2017 at 7:16 am

Hi Charlie,

Can you post a link to your event page so we can investigate? Thank you.


Charlie

March 2, 2017 at 12:22 pm

Hello Josh,

It is in Maintenance mode. I gave Garth and Lorenzo an access to the site. I included my Paypal API information but didn’t finish the payment.

It did get my info in the “transaction list” but it says “incomplete”.
The Invoice method works.

The site is http://www.tlcdriver.nyc


Josh

  • Support Staff

March 2, 2017 at 1:32 pm

Hi there,

It sounds like your PayPal API information that was entered in the Event Espresso > Payment Method Settings isn’t correct. Did you follow the steps in the documentation on this page?

https://eventespresso.com/wiki/paypal-express-payment-gateway/


Charlie

March 2, 2017 at 5:21 pm

Hello Josh.
I tried the Paypal Express and that worked.
I was trying the Paypal Pro and thats a different account I have to apply.

Thank you.

Cecile


Tony

  • Support Staff

March 3, 2017 at 3:55 am

Hi Cecile,

That’s correct, to use PayPal Pro you need a ‘Website payments pro’ account which has a monthly fee.

To use PayPal Express you can just use a standard account

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