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Manuel
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September 26, 2023 at 12:39 pm
I have a feature request that could be a really usefull feature.
Sometime we have big events with 4 or 5 different kind of tickets (for example adult, child < 12 year, teen < 18 year, senior, …). But also for example employee, vendor, client, …
It could be really usefull to have a different color for another type of ticket. This way it would be much easier to see the difference.
Thank you.
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Garth
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September 26, 2023 at 2:10 pm
This is something you could do with Custom CSS on your own site.
I’m guessing though that you’d like a color picker in the ticket settings?
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Garth
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September 26, 2023 at 2:12 pm
And, if we built this feature, what element of the page would the color apply to? Would it color the entire ticket row background, the font color, or something else? Would it just apply to the ticket pricing options on the event details page?
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Manuel
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September 27, 2023 at 9:42 am
Hello Garth, I understand that it would be doable with custom cc, but then we need to dive into css with each new event. Certainly for staff that is not familiar with css and coding, this is not so user friendly.
It would be indeed the best use a color picker in the ticket setting. That would be the best I think.
Which part of the ticket has a color, doens’t really matter to me (or someone else I think). As long as it is very visible for ticket entry purposes.
If I’m thinking about tickets for events that I went in the last couple of months, I mostly see different thick borders around the ticket is several colors. I think this would be the best option.
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Tony
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September 27, 2023 at 10:38 am
I understand that it would be doable with custom cc, but then we need to dive into css with each new event.
This isn’t correct, the ticket name is added as a class to each row so with a little forward planning on ticket names you can use CSS selectors looking for a class that ‘contains’ a specific sting and then apply the colours based on that.
For example, all tickets containing the word ‘child’ in the name could be targeted with:
.tkt-slctr-tbl tr[class*='child'] {
background-color: red;
}
Obviously, that’s not as flexible as an independent colour picker on each individual ticket but both have their own pros and cons.
Which part of the ticket has a color, doens’t really matter to me (or someone else I think). As long as it is very visible for ticket entry purposes.
That makes a HUGE difference, using coloured text vs colour background has a significant impact on accessibility so it all matters 🙂
If I’m thinking about tickets for events that I went in the last couple of months, I mostly see different thick borders around the ticket is several colors. I think this would be the best option.
Sure, you could target the borders using the above.
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Manuel
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September 27, 2023 at 12:42 pm
That makes a HUGE difference, using coloured text vs colour background has a significant impact on accessibility so it all matters 🙂
I meant that the most important is that it is very visible for ticket validation 🙂
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Tony
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September 27, 2023 at 2:02 pm
Sure, but where that colour applies dramatically changes that for different people.
Ticket entry? So this is referring to the admin or the front end?
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Manuel
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September 29, 2023 at 3:47 am
Ticket entry? So this is referring to the admin or the front end?
I mean physical ticket entry at the entrance of a venue, where some hosts do a check of the ticket if they are valid. For the moment I’m testing with the Event Espresso app to use this feature in the near future.
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Tony
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September 29, 2023 at 5:50 am
Oh! Hmmm, ok lets take a step back a second as it sounds like you are referring to something different than what I thought your initial post was about.
Can you explain where you would like this colour to appear in detail?
Add a screenshot of the location if that helps.
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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Manuel
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September 29, 2023 at 7:07 am
Tony, I didn’t want to make any confusion, but this has nothing to do with which way we will to the ticket entry/validation (Event Espresso app, front end, admin…). It’s because you asked how we will do this.
What I would like as originally stated is that it would be visual (with a color) seeable on a ticket which type of ticket a client has.
As an example I created a ticket to give some clarification what I mean: https://pevaz.be/wp-content/uploads/2023-09-29_14h55_34.png
Hope this is clear now?
But since you specifically asked how we will use the ticket entry, maybe you can use the same color then on the pop-up in the app? But this is a nice to have! It would already make a huge difference if it is visible on the ticket from the client.
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Tony
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September 29, 2023 at 7:33 am
OK, so you are referring to the physical ticket from the Printable Tickets add-on and that wasn’t clear (at least to me) from the above.
That changes things as ticket templates are assigned within events.
It can still be done bu you’ll need a custom shortcode to pull in the ticket name (or something related to the ticket if not using name) to add to the ticket element which can then be targeted with CSS.
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Manuel
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September 29, 2023 at 9:32 am
Tony, may I ask you to which ticket you were referring? As far as I know there is only one ticket that you can send to the client.
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Tony
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October 2, 2023 at 4:59 am
‘Tickets’ are built into Event Espresso core, so from the opening post I assumed you were referring to users selecting the tickets and possibly tickets within the admin, so here:
https://monosnap.com/file/Z1LTXEpeqlIkRFGY8moIjMpFBVBRbE
Or here (admin):
https://monosnap.com/file/3q0XlC4HufGdRNzTxz6IY3Yd6FLN32
As in making the ticket selections stand out for the end user, not making the physical ticket itself stand out for staff.
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Manuel
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October 17, 2023 at 9:27 am
Ok, thank you for the clarification. Have you already had the chance to discuss this internally?
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