We are having an issue with our Event Espresso, but only in the “Event Overview” section. We receive the following message when we try to view our events and attendees: Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 38400 bytes) in /data/25/3/133/112/3459764/user/3855805/htdocs/wp-content/plugins/gallery-plugin/bws_menu/bws_menu.php on line 387
What that error means is that WordPress has ran out of memory on the server.
The Event Overview section is used to pull all of your events and as such uses more memory. You currently have the default amount set 41943040 Bytes = 40 Megabytes
So you’ll need FTP access or access to something like cPanel so you can use the file manager there.
In the root of your site (or where-ever WordPress has been install) will be a file called wp-config.php
You’ll need to edit that file and add something like:
Thank you for your help. That seems to have fixed it.
Viewing 2 reply threads
The support post ‘Fatal Error in "Event Overview" section’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
Support forum for Event Espresso 3 and Event Espresso 4.