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Sven Bakker
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May 28, 2014 at 12:00 pm
Hello,
I have installaed ee4, when I go to ‘Event Espresso -> Events’ im getting an error:
Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 7680 bytes) in /nfs/home/redacted/domains/redacted/public_html/wp-admin/includes/deprecated.php on line 34
I have 96Mb allocated, this should be enough right?
What to do?
Grtz,
Sven
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Lorenzo Orlando Caum
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May 28, 2014 at 1:16 pm
Hi Sven,
Are there many plugins running on the site? Also is the PHP memory set on the server level or through the wp-config.php file?
If its in the wp-config.php file, then you may want to try raising the memory higher.
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Lorenzo
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Sven Bakker
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May 28, 2014 at 2:32 pm
imho there not running many plugins 8 in total (visual composer, yoast analytics, yoast seo, limit login attempts, newsletter signup, rev slider, t- countdown, wp-pro quiz)
But it seems to be the problem indeed, when I disable one of the plugins (doesn’t matter which one) it it Espresso works.
I tried setting the memory limit higher in wp-config.php but no effect its stays at 96m so I think its set on server.
I will ask the host if I can upgrade the memory limit.
Thanks!
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Sven Bakker
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May 28, 2014 at 2:40 pm
I got more memory errors later in the process creating an event, after I disabled 4 plugins (rev slider, countdown, limit login attempts, and analytics) it seems to work.
This seems a bit odd, 96mb should be enough right? is Espresso that memory hungry?
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Lorenzo Orlando Caum
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May 28, 2014 at 3:18 pm
Hello again,
Event Espresso doesn’t require a lot of memory. I was just curious running many plugins could cause this issue if there is a low memory setting for PHP.
You mentioned that if you temporarily deactivate another plugin, then Event Espresso works.
Where are you seeing the memory setting at 96M?
The reason I ask is that some hosts restrict you from changing the memory that is set through the wp-config.php file. For example, you may have this macro in your wp-config.php file:
define( ‘WP_MEMORY_LIMIT’, ’96M’ );
…but your web host may have the PHP memory setting set to a much lower amount on their end.
Here is more information from the WordPress Codex:
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
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Lorenzo
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Sven Bakker
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May 28, 2014 at 4:02 pm
So I disabled a bunch of plugins and was creating events, 2 so far with some extra questions, again a memory error.
I see the memory setting via a php info file I created
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Lorenzo Orlando Caum
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May 28, 2014 at 4:27 pm
Is WordPress also up to date?
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Lorenzo
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Sven Bakker
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May 28, 2014 at 5:07 pm
yes
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Lorenzo Orlando Caum
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May 28, 2014 at 6:56 pm
Hi there,
Could you please create a temporary WordPress admin login so we can take a closer look at this issue?
Please share that temporary login through the secure link below:
https://eventespresso.com/send-login-details/
To prevent delays in troubleshooting, be sure to double check your information on the form before submitting.
The submit button for the form appears after you have answered “Yes” to the last question.
Thank you.
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Lorenzo
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Lorenzo Orlando Caum
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May 28, 2014 at 7:05 pm
BTW: do you have WP debugging enabled?
If so, could you set that to false through your wp-config.php file?
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Lorenzo
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Sven Bakker
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June 2, 2014 at 8:56 am
I moved back to version 3 because of a deadline and the lack of coupon/discount functionality.
Maybe I try again in the future, when ee4 is more stable.
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Sven Bakker
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June 2, 2014 at 8:57 am
btw debugging was set to false.
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Lorenzo Orlando Caum
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June 2, 2014 at 2:05 pm
Alright, thanks for letting us know.
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Lorenzo
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