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Excel output is broken

Posted: March 5, 2013 at 8:12 am

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athielmarketing

March 5, 2013 at 8:12 am

For some reason when I try to output my attendee data to Excel / CSV I get bad data. In the attendees area of the website back end everything looks correct, but the exported versions have the same attendee name and information on every line. Interestingly, there are the proper number of lines in the spreadsheet. By this I mean that there are say 20 attendees in the WordPress back end, and 20 lines in the spreadsheet.

Has anyone else had this issue?

Server version: Apache/2.2.23 (Unix)
Server built: Feb 22 2013 11:43:37
Cpanel::Easy::Apache v3.18.1 rev9999

PHP 5.3.21 (cli) (built: Feb 22 2013 11:47:08)
Copyright (c) 1997-2013 The PHP Group
Zend Engine v2.3.0, Copyright (c) 1998-2013 Zend Technologies with Suhosin v0.9.33, Copyright (c) 2007-2012, by SektionEins GmbH

We are also running mod_security with the OWASP ruleset if this may be causing the issue.


Chris Reynolds

  • Support Staff

March 5, 2013 at 2:38 pm

I haven’t heard of this issue before. Is this all test attendee information? Can you post a link to your spreadsheet so we can take a look?


athielmarketing

March 5, 2013 at 2:57 pm

The spreadsheet contains confidential information. Could I send it to you privately? Alternately I could allow you access to the administration panel…


Dean

March 5, 2013 at 11:55 pm

Hi Grant,

Login details would probably be easier.

Please send them via https://eventespresso.com/send-login-details/

NOTE: login details need to be Admin level.


Dean

March 7, 2013 at 3:55 am

Hi,

This was fixed in the version above yours, updating Event Espresso to the latest version will resolve it (Change log – see version 3.1.28.2)

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