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Event Time Still Shows 4 hrs earlier??

Posted: May 19, 2017 at 2:55 am

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killerkonceptz

May 19, 2017 at 2:55 am

I still cannot figure out why the timing is off by 4 hours on the events. Each event is scheduled correctly, but the calendar save date/time is incorrect and also shows incorrectly when I have scheduled times for specific tickets.

Example of the latter would be when a ticket goes on sale at midnight on a specific date, the 4-hour time difference moves it back 4 hours, so the ticket will say “Goes on sale” followed by the day prior since ticket goes on sale right at midnight (which is when a day begins).

In that example, I could change start time to 4 or 5am and trick it for the start day appearance, but the time issues is major problem. If, I cannot figure out how to resolve this matter (since I did look through the theme, etc.) as suggested in the old ticket, is there a way to remove that calendar add feature from the events?

ee-event-datetimes-ul-1619

Reference to old support post: https://eventespresso.com/topic/event-time-incorrect-in-datetime-section/


Tony

  • Support Staff

May 19, 2017 at 3:30 am

Hi there,

The event time isn’t going to fix itself so it will still be ‘incorrect’ because whatever is causing it to be incorrect is still active on your site.

If, I cannot figure out how to resolve this matter (since I did look through the theme, etc.) as suggested in the old ticket,

You looked through the theme or you deactivated the theme and temporarily used one of the default?

Did you also de-activate all plugins leaving only EE (and any EE add-ons) running?

is there a way to remove that calendar add feature from the events?

You can hide the ical using CSS however the cause of them problem will likely cause issues in other areas of EE as it is heavily reliant on correct dates/times so it better to find the cause and fix it than it is to hide it.

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