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schmidmic
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June 25, 2023 at 2:04 pm
Dear support team,
I observed that once an event expired the status is not automatically set anymore to expired. So on our page of past events the past events do not appear because the event stays in status active. Do you have any hints? In case needed I can send a screenshot via mail.
Thank you.
Best regards
Michael
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Rio
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June 25, 2023 at 6:06 pm
Can you try to clear your cache and check it again? Do you have cache plugin installed in your site? or on your hosting?
Check this artcile.
https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/
thanks
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Tony
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June 26, 2023 at 2:34 am
Hi Michael,
Send screenshots of what you can see within the event over to support[at]eventespresso.com and I’ll take a look
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schmidmic
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June 26, 2023 at 1:07 pm
This reply has been marked as private.
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Tony
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June 27, 2023 at 6:02 am
Hi Michael,
I reviewed your screenshot but I don’t recognise the Event Active Status dropdown shown in your screenshot.
Can you add a screenshot fo the full editor?
Note I have also replied directly via email.
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