Support

May 28, 2013 at 6:45 am

Hello,

Can you have a look at the Registration start and end dates for an event where this is happening and make sure they are valid. I see that it isnt occurring on every event as for example the June 13th events are fine.

May 28, 2013 at 9:57 am

Hi there,

You can upload an image to your /uploads folder via your site’s media manager and link to it here. Before doing that, you might check to see if you’re caching the database with the caching plugin that’s installed. If it’s pulling up a cached version of the database, it may not be able to find the details of the event.

May 28, 2013 at 10:44 am

I don’t believe so. The thing about caching a database is when you change something on your site, like add an event, the cached version of the database may be out of sync with the actual database.

You may want to look into the database caching settings and see if there’s a way to exclude specific tables from being cached. In theory that should work because you could set it to ignore any of the tables that Event Espresso uses (they have the word “events” in the name of the tables) and not serve up a cached (older) version of the tables that Event Espresso uses to store event data.

May 28, 2013 at 6:20 pm

No problem, we’re here to help.