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Event Espresso – Stripe Gateway (EE 4.6.0+) (2)

Posted: February 1, 2018 at 4:30 pm

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Sparkjoy Studios

February 1, 2018 at 4:30 pm

Hi,

We are currently using Event Espresso – Stripe Gateway (EE 4.6.0+) on our site, with up to date plugins. Whenever a payment is made, the client is not sent a receipt. Is there a way to enable the plugin to send a receipt? Likewise, the Stripe payment record states: “No email sent — No email address for this payment”


Josh

  • Support Staff

    •

February 2, 2018 at 1:46 pm

Hi there,

The plugin can be enabled to send a Payment Received notification email message, and you can include a shortcode which builds a link they can click on to download a receipt. Here’s an example of how to use that shortcode:

<a href="[RECEIPT_URL]">Click here to download your receipt</a>
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Updated by Josh 6 years, 11 months ago ago

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