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Event Espresso license

Posted: February 20, 2018 at 1:16 pm

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rbeckman

February 20, 2018 at 1:16 pm

I’ve checked my account and have my license key installed properly (green key shows) but I still cannot change my questions from the very basic and I’m prompted to upgrade v4 although I already have 4 which it tells me when I try to upgrade.

Any suggestions?

http://www.AmericanDefenseTraining.us


Josh

  • Support Staff

February 20, 2018 at 1:34 pm

Hi there,

I checked your site and it currently has Event Espresso 4 Decaf. The Caffeinated version has the advanced features including the additional question types. You can upgrade to caffeinated by going to your site’s WP Dashboard, then go to Event Espresso > General Settings, change nothing and click on Save. You’ll then be prompted to click an “Upgrade Now” button and you can click that button to run the upgrade to Caffeinated.

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