I bought this plugin for my site. First I tried it at a test-site: everything was wonderful. But now, at the correct site, I have the problem, that list item “Event Espresso” in the WordPress backend main menu is completely not shown.
So I can not use it at all. I installed the plugin a several times new, updated it and so not – nothing. I just can enter the settings via the installed-plugin-site of WordPress.
On the Maintenance page go to the ‘Reset/Delete Data’ tab and click the ‘Reset Event Espresso Capabilities’ button. That will ensure your capabilities are correct.
Did you migrate the data from your test site or is the live site a fresh install?
Just let us know if you have any further problems.
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Support forum for Event Espresso 3 and Event Espresso 4.