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Event Espresso Date Picker won't save correctly

Posted: March 28, 2018 at 9:02 am

Viewing 5 reply threads


Mike

March 28, 2018 at 9:02 am

Hello,

Every time I try to enter a date into my event, whether it is for the event itself, or for when the tickets go on sale, after updating the page the date is adjusted to something I didn’t select. How can I fix this? This is a huge problem for us right now.

I am currently running WordPress 4.9.4 and have the latest version of all EE software and plugins.

Thank you


Josh

  • Support Staff

March 28, 2018 at 9:06 am

Hi Mike,

Your web server probably has an older version of PHP that had a datetime bug. You can contact your host and ask them to upgrade the version of PHP.

In the meantime, you can work around this by setting your site’s timezone to match a city in your timezone, (instead of a UTC timezone offset) You set this option in WP > Settings > General.


Mike

March 28, 2018 at 9:13 am

Oh wow, how simple was that. That’s exactly what the problem was. Thank you Josh!


Josh

  • Support Staff

March 28, 2018 at 9:22 am

May I ask which version of PHP did they update from?


Mike

March 28, 2018 at 10:09 am

From 5.6, a 4 yr old dinosaur. I went to 7.0. Even though WordPress claims to support 7.2, anything over 7.0 seems to break the admin on my site.


Josh

  • Support Staff

March 28, 2018 at 10:16 am

That might be a case where the active WP theme or another plugin might not support 7.2 yet.

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